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Frequently asked questions

We're here to help
What makes 18 Paris products special?

Our products are thoughtfully crafted with premium-quality ingredients and refined formulations to deliver a luxurious beauty experience. We focus on quality, elegance, and everyday performance to help you look and feel your best.

Are your products suitable for all skin types?

Many of our products are designed for a wide range of skin types. We recommend checking the product description and ingredient list to find the best match for your individual skincare needs.

How often should I use your beauty products?

Usage may vary depending on the product. For the best experience, follow the directions provided on the product packaging or product page.

When will I see results?

Results vary from person to person and depend on factors such as skin type and consistent use. Following a regular skincare routine can help you get the most from your products.

How long does shipping take?

Orders are processed as quickly as possible. Delivery times depend on your location and the shipping method selected during checkout.

What is your return policy?

If you're not completely satisfied with your purchase, please contact our customer support team. We'll guide you through our return or exchange process according to our store policy.